Backfill · 2021
#23 of 315Therapy App Onboarding
Editorial: A smartphone showing a therapy app onboarding screen with illustrated mood faces in soft earth tones, gentle rounded interface elements, and a progress indicator at the top.
A friend recommended a therapy app to me last month and I ended up spending more time analyzing the onboarding flow than actually using the app for its intended purpose. The first screen asks how you are feeling today with 5 illustrated faces ranging from great to terrible, and depending on your answer, the next questions change. If you tap the lowest face, the app immediately shows a crisis hotline number at the top of the screen before continuing with the intake. That single design decision tells you a lot about how seriously the team thought about their user base. The rest of the onboarding takes about 4 minutes and asks questions about sleep, exercise, social connection, and stress levels, building a baseline profile before suggesting any content. Most wellness apps dump you into a library of guided exercises and let you figure it out yourself. This one uses the intake answers to create a personalized daily plan with 3 short activities. Labeled by time commitment (2 min, 5 min, 10 min), each activity lets you pick 1 that fits your schedule without scrolling through everything. Muted earth tones and rounded shapes dominate the visual design, nothing sharp or high-contrast. Typography is larger than most apps, probably because anxious users don't want to squint at small text. The whole experience communicates safety and patience, and it does that more effectively than any of the 4 or 5 meditation apps I've tried that rely on stock nature photography and inspirational quotes. The content itself is based on cognitive behavioral therapy principles, with journaling prompts and breathing exercises that feel clinical enough to be credible but not so clinical that they feel intimidating.