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Backfill · 2021

#105 of 315

New York Times Digital Edition

seq 14
ObserverEstablished brand analysismedia_entertainmentpositive
convenience efficiency
NoticingWho to Listen ToExploreAchievementGroup SecuritySomething Bigger6/9
New York Times
ImagePress/product shot

Press shot: The New York Times app home screen on a tablet showing the front page layout with a large lead photograph, serif headlines of varying sizes, and section navigation tabs at the top.

288 words

The New York Times has become better as a digital product than it ever was as a newspaper. Transitioning from print-first to digital-first design happened gradually enough that most readers did not notice the shift. Now the web experience includes interactive data visualizations, embedded video, scrollytelling features where the page transforms as you scroll. Audio versions of major articles narrated by the reporters who wrote them. None of these formats existed in print, and the editorial team has built entire departments around producing them. Restrained , and it serves the journalism, the app design uses a proprietary serif for headlines and a clean sans-serif for body text. The color palette mostly black and white with photographs providing the visual interest. Information hierarchy makes it clear which stories the editors consider most important. The daily briefing and the cooking app and the games section, including Wordle, all operate within the same design system but with enough variation to feel like distinct products rather than features of a newspaper. At $17 per month the subscription includes all of these products, and the bundling strategy has worked well enough to build a digital subscriber base of over 10 million. The design lesson is that a news organization's digital product doesn't have to imitate the newspaper it replaced. Starting to treat the web as a native medium rather than a distribution channel for print content changed everything. The result is a product that couldn't exist in any other format. Comment sections are moderated by humans rather than algorithms. Closing comments on some articles and opening them on others creates a sense that the conversation is intentional rather than automatic.