Alexa is a smart speaker featuring a lot of functions including voice interaction, providing information and playing music. The stimulation for using Alexa is generally the sense of novelty to experience the new technology. The speaker is relatively easy to use by simply using the voice and has a simplistic outlook, which gives users physio pleasure. Generally, users tend to have some expectations about this device and the actual experience might be lower because of the device might not be as smart as we thought.