THE CURRENT MODEL

The Current Order Experience: https://drive.google.com/open?id=1irM7gqNDLSe5EamCa8PqELDvY7jpLzvT

THE REVAMPED MODEL

The Revamped Order Experience: https://xd.adobe.com/view/682fae6d-8301-43bf-45a6-395fc195491e-1e1e/?fullscreen

The User Journey Map Link: https://docs.google.com/spreadsheets/d/1IMXOkhabV3XFvEbMLNa6lVHwLGmEwsjb_-ITS7Kl6c0/edit?usp=sharing