Google Forms allows anyone to create and share forms and surveys for free. Users will enjoy the convenience of the service, and like how easy it is to share the forms and collect data, but might also find creating a form confusing and stressful at first. However, it is easy to share and advocate for the product — all it requires is sending a form to another person to make them aware of the service.

Link to Journey Map: https://docs.google.com/spreadsheets/d/12_LGhvrCLUjQGoKPRerQjuUvvQbrd9cuuRM1rOdgsbk/edit?usp=sharing