Link to the User Journey:
I chose to do the user journey of using a cooking app, Tasty, specifically. The user wants to find a good recipe for making pumpkin pies and intends to follow the step-by-step instruction provided by the recipe. The main user pain points include finding the best recipe when provided with so many options and using the app smoothly while cooking. There are many steps in the preparation stage before the actual cooking begins. The user’s emotions vary largely due to the context or his/her personality.